Privacy Policy

Privacy Policy

At Cross Industries, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase from us.

1. Information We Collect

We may collect the following information when you interact with our site:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.

  • Device Information: IP address, browser type, referring pages, and time zone via cookies and analytics tools.

  • Order History: Products purchased, payment confirmations, and delivery updates.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Provide order and shipping updates

  • Respond to your inquiries or requests

  • Improve our website functionality and user experience

  • Send marketing communications (if opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We only share information with:

  • Trusted service providers: such as payment gateways, shipping carriers, and email service platforms

  • Legal authorities: when required by law or to protect our rights

4. Cookies & Tracking

Our website uses cookies to improve performance, remember your preferences, and analyze site traffic. You may adjust cookie settings through your browser preferences at any time.

5. Data Security

We use industry-standard security measures (SSL encryption, secure payment processors, etc.) to protect your personal information. However, no method of transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request that we stop processing your data

  • Unsubscribe from marketing emails

To request changes, contact us at support@crossindustries.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised effective date.